What is Galileo software? 

Galileo Software is a global distribution system (GDS) developed by Travelport, used widely in the travel industry to connect travel agencies and service providers such as airlines, hotels, car rental companies, and cruise lines. It enables travel agents to access real-time information on availability, pricing, and booking options across a wide range of travel services. With its comprehensive database and advanced search capabilities, Galileo allows agents to efficiently plan and book complete travel itineraries for their clients.

Originally launched in the 1980s, Galileo has evolved into a robust travel management tool that supports both leisure and corporate travel bookings. It includes functionalities for ticketing, reservations, fare comparisons, and itinerary management, along with tools for reporting and customer support. Integrated with Travelport’s wider suite of travel solutions, Galileo offers seamless connectivity and workflow automation, helping agencies increase productivity and enhance customer service.

List of Key Features of Galileo Software 

Galileo Software offers real-time access to a vast network of travel services, including airlines, hotels, car rentals, and cruise lines. Travel agents can search for availability, compare prices, and book reservations efficiently across multiple providers. Its global distribution system (GDS) supports electronic ticketing, fare quotes, and itinerary management, enabling smooth handling of flight bookings, hotel stays, and complete travel packages from a single platform.

The software includes robust passenger name record (PNR) management capabilities, allowing agents to create, modify, and cancel bookings with ease. Galileo’s interface is customizable to fit different workflows, helping agencies improve productivity. Additionally, it supports multi-currency and multi-language options, making it suitable for agencies operating internationally. Integration with back-office systems such as accounting and customer relationship management (CRM) tools further streamlines agency operations.

To enhance decision-making and customer service, Galileo provides comprehensive reporting and analytics tools. These help agencies track sales performance, monitor booking trends, and manage refunds or re-validations efficiently. With mobile and web access options, agents can manage bookings on the go, offering flexibility and convenience. Overall, Galileo is designed to optimize travel agency workflows, increase revenue opportunities, and deliver a seamless booking experience to clients.

Growing Demand of Travel Agency Software in Bangladesh 

The demand for travel GDS software in Bangladesh is experiencing significant growth, driven by the rapid expansion of the country's travel and tourism industry. According to Statista, the Travel & Tourism market in Bangladesh is projected to grow at a compound annual growth rate (CAGR) of 14.94% from 2025 to 2030, reaching a market volume of US$4.90 billion by 2030 . This growth is fueled by factors such as increased disposable incomes, a young and tech-savvy population, and a rising middle class, leading to a surge in both domestic and international travel.
In response to these developments, travel agencies in Bangladesh are increasingly adopting digital solutions to streamline operations and enhance customer experiences. Platforms like IV Trip offer affordable, scalable, and localized travel software tailored to the Bangladeshi market, featuring real-time booking engines, CRM systems, and integrations with global distribution systems (GDS) like Amadeus, Sabre, and Galileo. These tools help agencies reduce manual errors, improve operational efficiency, and provide personalized services, positioning them to capitalize on the growing demand in the travel sector.